Hi. I would like to cancel this order noted below and be reimbursed. It is supposed to...
GetHuman-shellnew's customer service issue with Groupon from August 2018
Help with my Groupon issue
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GetHuman-shellnew's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shellnew will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-shellnew can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-shellnew may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-shellnew's own words
Hi. I would like to cancel this order noted below and be reimbursed. It is supposed to be a deal but, when you go to book the tour on the website it is actually less than what I was charged for the Groupon. The Groupon value is state as $*** but, I can get it for $** on the site. This is very misleading. I do get with the Groupon a paperback book is added in but, I don't need a paperback book.**The Crawford Hotel *Tour Admission for One, Two, or Four to Denver Union Station from The Crawford Hotel (Up to **% Off)
GetHuman-shellnew did not yet indicate what Groupon should do to make this right.
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