I wanted a groupon for Breakaway Hotel in Amelia Island. Purchase was started at noon...
GetHuman-bseidman's customer service issue with Groupon from August 2018
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The issue in GetHuman-bseidman's own words
I wanted a groupon for Breakaway Hotel in Amelia Island. Purchase was started at noon on *******. Received no confirmation and started live chat by *:**PM. Was told process would complete in * or three hours. By **PM no confirmation. Tried to go back into my groupon account and it had disappeared and I could not sign in nor open new account. *In my live chat I told customer rep that if there was no confirmation by evening I would cancel since the hotel date was the next day and the hotel is *** miles from us, so without confirmation we would not plan to leave for hotel. As of now Groupon has not contacted me and I sent one last email a little earlier and told them to cancel. This has been very frustrating and I doubt I will ever use groupon again
GetHuman-bseidman did not yet indicate what Groupon should do to make this right.
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