Hello! I’ve been trying to reach customer support but I haven’t gotten any luck. Two ho...

GetHuman-gcarrode's customer service issue with Groupon from August 2018

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The issue in GetHuman-gcarrode's own words
Hello! I’ve been trying to reach customer support but I haven’t gotten any luck. Two hours ago I made a purchase without having the sufficient funds to pay for it. I transferred money into my account and I want to make the payment to remove the “pending” and have it reserved but I don’t understand why it doesn’t give me an option to do so. I’d like to purchase my Groupon and know that I ***% have the reservation for tomorrow’s event. I was wondering if I could receive help on how to do that. The computer says that my Groupon is processing but my phone says pending... will Groupon try to make the payment a second time later on during the day because I booked the hotel for tomorrow so I don’t know how that’s going to work or process...? **Sincerely,*Gabriela Carrodeguas
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Customer service issue
Reported by GetHuman-gcarrode
Aug 12th, 2018 - 7 mons ago
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GetHuman-gcarrode started working on this issue
Aug 12th, 2018 9:54pm