I paid for * lymphatic hot stones massages from Damien’s Healing.*When I looked at myGr...
GetHuman-maryjgiu's customer service issue with Groupon from August 2018
Help with my Groupon issue
First: share to improve GetHuman-maryjgiu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-maryjgiu's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-maryjgiu will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-maryjgiu can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-maryjgiu may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-maryjgiu's own words
I paid for * lymphatic hot stones massages from Damien’s Healing.*When I looked at myGroupon, it says the coupon was used at **** A.M. on June **th.**I was in France visiting my daughter on June **th. Furthermore, who would get a massage at *:** A.M.?**In looking at the reviews, they seem weird so I have two issues:*Who used my coupon since my iPhone was in my possession and I was in Europe ?**Is this provider who did massages at *:** A.M. really a licensed massage therapist ?**Either way, I use Groupon and have always been satisfied. In fact you cited me as a “top reviewer “ for Hastings Massage.**Please investigate what is going on with Damien’s Natural Healing and my coupon.**Thank you,*Mary J. Giuffra******@***.com****-***-****
GetHuman-maryjgiu did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-maryjgiu fixed the problem
We are waiting for GetHuman-maryjgiu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.