I purchased * Studio Movie Grill tickets on Groupon. Then used those vouchers to purch...
GetHuman982487's customer service issue with Groupon from August 2018
Help with my Groupon issue
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman982487's own words
I purchased * Studio Movie Grill tickets on Groupon. Then used those vouchers to purchase tickets on the SMG website. However, my wife became ill and we were not able to make the showing. **I tried to having the purchase refunded via the SMG site, to no avail. After speaking with an SMG manager, I was advised Groupon would have to issue the refund not SMG. So I’m writing to see if that can be done?
GetHuman982487 did not yet indicate what Groupon should do to make this right.
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