My wife ordered tickets and found out that they were for the Cincinnati zoo when we wer...

GetHuman981170's customer service issue with Groupon from August 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman981170's own words
My wife ordered tickets and found out that they were for the Cincinnati zoo when we were actually going to the aquarium at the Newport on the levee she made a mistake and purchase the role tickets so we are now $** in the hole plus what we had to purchase when we got to the Newport on the levee and found out that we had the wrong tickets would like to get them refunded please thank you if you can please call (***) ***-**** or email me at *****@***.com
GetHuman981170 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman981170
Aug 12th, 2018 - 7 mons ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 45519 others
0 customers following this
Items needed
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Timeline
GetHuman981170 started working on this issue
Aug 12th, 2018 1:16am
GetHuman981170 indicated the issue is not fixed yet.
Aug 12th, 2018 3:11pm