Sir*Ma’am,**I purchased a Groupon for a Spartan Race at West Point, NY on August...
GetHuman981071's customer service issue with Groupon from August 2018
Help with my Groupon issue
First: share to improve GetHuman981071's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman981071's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman981071 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman981071 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman981071 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman981071's own words
Sir*Ma’am,**I purchased a Groupon for a Spartan Race at West Point, NY on August **, **** for my fianc*e and me. Unfortunately my fianc*e suffered an injury which prohibits her from any travel so we will not be able to attend this event. We have a doctors note which states so if necessary. I am looking for a full refund for this purchase. Thank you very much for your help in this matter. *Very Respectfully,*Geoffrey Costa
GetHuman981071 did not yet indicate what Groupon should do to make this right.
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