Second issue I have with a sculpt pod Groupon. Had booked online and turned up today to...
GetHuman-janaave's customer service issue with Groupon from August 2018
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GetHuman-janaave's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-janaave will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-janaave can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-janaave's own words
Second issue I have with a sculpt pod Groupon. Had booked online and turned up today to florence , after driving ** min, and there is a note on door they are closed to Monday. Worst company ever! Last time I booked to go to the kenwood location and they sent an email the day before which I almost didn’t get and would have wasted my time driving out there. **Groupon should not have them on their sight. Wasted my time and money on a wild goose chase. **Please refund - no interest in wasting any more time
GetHuman-janaave did not yet indicate what Groupon should do to make this right.
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