Not fixed yet

GetHuman977069's customer service issue with Groupon from August 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman977069's own words
I am trying to get a refund for both items I ordered not just one ... I recently ordered and received a three pack of the * ounce roll-on Biofreeze for $**.** and * ** ounce bio freeze sprays at $**.**. These items were returned and today I received an email giving me credit for the $**.** but nothing for the $**.**. Both were returned at the same time and I was told I could put them in the same box and return them in the same box they came in. *My return*refund *****-******-******.
I am trying to get a refund for both items I ordered not just one
Yes can a human call me at ***-***-****
I have an issue with Groupon too
How GetHuman977069 fixed the problem
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Groupon

Customer service issue
Reported by GetHuman977069
Aug 10th, 2018 - 7 mons ago
I have an issue with Groupon too
Fixed
Seen by 19 customers so far
Similar issue to 44963 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman977069 started working on this issue
Aug 10th, 2018 9:00pm
GetHuman977069 indicated the issue is not fixed yet.
Aug 11th, 2018 1:00am
GetHuman977069 indicated the issue is not fixed yet.
Aug 11th, 2018 1:02am
GetHuman977069 indicated the issue is not fixed yet.
Aug 11th, 2018 1:02am
GetHuman977069 indicated the issue is not fixed yet.
Aug 11th, 2018 4:37pm
GetHuman977069 indicated the issue is not fixed yet.
Aug 11th, 2018 9:05pm
GetHuman977069 indicated the issue is not fixed yet.
Aug 11th, 2018 9:07pm
GetHuman977069 indicated the issue is not fixed yet.
Aug 13th, 2018 12:15am
GetHuman977069 indicated the issue is not fixed yet.
Aug 13th, 2018 12:16am
GetHuman977069 indicated the issue is not fixed yet.
Aug 13th, 2018 4:06pm
GetHuman977069 indicated the issue is not fixed yet.
Aug 13th, 2018 8:12pm
GetHuman977069 indicated the issue is not fixed yet.
Aug 13th, 2018 8:13pm
GetHuman977069 indicated the issue is not fixed yet.
Aug 13th, 2018 8:13pm
GetHuman977069 indicated the issue is not fixed yet.
Aug 13th, 2018 8:14pm
GetHuman977069 indicated the issue is not fixed yet.
Aug 13th, 2018 9:34pm
GetHuman977069 indicated the issue is not fixed yet.
Aug 13th, 2018 9:35pm