My order has not been refunded yet I sent it back * weeks ago and have sent multiple em...

GetHuman-niki_fot's customer service issue with Groupon from August 2018

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-niki_fot's own words
My order has not been refunded yet I sent it back * weeks ago and have sent multiple emails this is ridiculous, my order number is ********** I want to be refunded immediately seeing as the necklace I bought was damaged and it’s almost been a month since I sent it back and * weeks ago I got an email saying it had arrived back to you guys I would like someone to reply letting me know this message has been received thank you!
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Groupon

Customer service issue
Reported by GetHuman-niki_fot
Aug 10th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 7 customers so far
Similar issue to 44897 others
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Timeline
GetHuman-niki_fot started working on this issue
Aug 10th, 2018 7:21pm