My order has not been refunded yet I sent it back * weeks ago and have sent multiple em...
GetHuman-niki_fot's customer service issue with Groupon from August 2018
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-niki_fot will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-niki_fot can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-niki_fot's own words
My order has not been refunded yet I sent it back * weeks ago and have sent multiple emails this is ridiculous, my order number is ********** I want to be refunded immediately seeing as the necklace I bought was damaged and it’s almost been a month since I sent it back and * weeks ago I got an email saying it had arrived back to you guys I would like someone to reply letting me know this message has been received thank you!
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