I purchased a driving lesson for my daughter on July *th. I called the company * differ...

GetHuman-magrieco's customer service issue with Groupon from August 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-magrieco's own words
I purchased a driving lesson for my daughter on July *th. I called the company * different days before someone called me back on July **rd. We scheduled an appointment for ****** at *:**. Got a call on *** saying that they needed to move the *:** lesson to *:** (I know it was a *:** lesson). We rescheduled for today ****** at **. My daughter received a text from the instructor that she sprained her leg and can’t teach for * days. She can schedule her for Saturday **** @ **:** or *:**. My daughter is not available for either one. I would like a refund and would rather pay full price for someone that actually wants to teach a lesson. My daughter goes back to school at the end of August. That’s why I wanted it done during the summer.
GetHuman-magrieco did not yet indicate what Groupon should do to make this right.
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How GetHuman-magrieco fixed the problem
prior to using GetHuman, I had emailed *****@***.com and they got back to me. I can transfer my purchase to another item. I can't get my money back.
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Customer service issue
Reported by GetHuman-magrieco
Aug 9th, 2018 - 7 mons ago
I have an issue with Groupon too
GetHuman-magrieco shared how to fix
Seen by 4 customers so far
Similar issue to 44561 others
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GetHuman-magrieco started working on this issue
Aug 9th, 2018 11:22pm
GetHuman-magrieco confirmed the issue is fixed. Hooray!
Aug 10th, 2018 12:23pm