I was told today by phone on the morning of the appointment that even though Body Facto...

GetHuman-grovesj's customer service issue with Groupon from August 2018

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The issue in GetHuman-grovesj's own words
I was told today by phone on the morning of the appointment that even though Body Factory Skin Care has different locations, the fact that I went to one on *th avenue in NYC for a micro dermabrasion facial in **** (a different service) I was not eligible for the groupon price for Botox at the *** *th avenue location- that I would have to pay *** dollars instead of the $*** groupon I purchased. I was not a "new customer" The woman said she was sorry about the confusion and that I should call Groupon for a refund.
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Groupon

Customer service issue
Reported by GetHuman-grovesj
Aug 9th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 3 customers so far
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