I was told today by phone on the morning of the appointment that even though Body Facto...
GetHuman-grovesj's customer service issue with Groupon from August 2018
Help with my Groupon issue
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-grovesj's own words
I was told today by phone on the morning of the appointment that even though Body Factory Skin Care has different locations, the fact that I went to one on *th avenue in NYC for a micro dermabrasion facial in **** (a different service) I was not eligible for the groupon price for Botox at the *** *th avenue location- that I would have to pay *** dollars instead of the $*** groupon I purchased. I was not a "new customer" The woman said she was sorry about the confusion and that I should call Groupon for a refund.
GetHuman-grovesj did not yet indicate what Groupon should do to make this right.
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