I bought a * day Groupon for Park Plus - I called park plus to make a reservation and f...

GetHuman-jjamuso's customer service issue with Groupon from August 2018

12 views | 44434 similar | 0 following
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jjamuso will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jjamuso can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jjamuso's own words
I bought a * day Groupon for Park Plus - I called park plus to make a reservation and felt at that point all was taken care of.... when we showed up July ** on our way to vacation at *:** in the morning and was shocked that when they stated that they had no reservation in my name and no parking spots available for me.. I know I spoke to a representative and gave them my dates needed, my car description, and licience plate. If you look in my Groupon records you can see that we ended up parking at Jiffy and bought a * day Groupon you had available. I am very disappointed in Park plus and have read many negative reviews since this happened with some similar stories to mine. They obviously take Groupon reservations less seriously than non Groupon ones! *On the other hand I highly recommend Jiffy - friendly, courteous, helpful staff and a well run, clean facility!

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Groupon

Customer service issue
Reported by GetHuman-jjamuso
Aug 9th, 2018 - 2 years ago
Fixed
Seen by 12 customers so far
Similar issue to 44434 others
0 customers following this
Items needed
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Timeline

GetHuman-jjamuso started working on this issue
Aug 9th, 2018 7:43pm
GetHuman-jjamuso indicated the issue is not fixed yet.
Aug 9th, 2018 8:58pm
GetHuman-jjamuso indicated the issue is not fixed yet.
Aug 9th, 2018 9:02pm
GetHuman-jjamuso indicated the issue is not fixed yet.
Aug 9th, 2018 9:02pm
GetHuman-jjamuso indicated the issue is not fixed yet.
Aug 10th, 2018 9:54pm
GetHuman-jjamuso indicated the issue is not fixed yet.
Aug 10th, 2018 10:04pm
GetHuman-jjamuso indicated the issue is not fixed yet.
Aug 10th, 2018 10:10pm

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