I bought a groupon on Thursday May **th, **** for a Garage Door Tune-up Safety Inspect...

GetHuman971654's customer service issue with Groupon from August 2018

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Help with my Groupon issue
GetHuman971654's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman971654 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman971654 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman971654's own words
I bought a groupon on Thursday May **th, **** for a Garage Door Tune-up Safety Inspection for $ **.** to be performed by Paradise Garage Doors that will expire on Sept. **. I called this Company to set up the app. but they told me that they don't grant this coupons anymore and that they no longer do business with Groupon, so that Groupon will have to refund my money.*I contacted groupon and I have not heard back from them, I only hope that I will be one of the fortunate ones that will get a refund of my money. Thank you.
GetHuman971654 did not yet indicate what Groupon should do to make this right.
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Groupon

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Customer service issue
Reported by GetHuman971654
Aug 9th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 44322 others
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Timeline
GetHuman971654 started working on this issue
Aug 9th, 2018 5:04pm
GetHuman971654 indicated the issue is not fixed yet.
Aug 13th, 2018 4:38pm
GetHuman971654 indicated the issue is not fixed yet.
Aug 13th, 2018 4:40pm
GetHuman971654 indicated the issue is not fixed yet.
Aug 13th, 2018 4:41pm
GetHuman971654 indicated the issue is not fixed yet.
Aug 13th, 2018 4:44pm