My app has been saying :retry or cancel: for about a month when I try to click on one o...

GetHuman-clarklei's customer service issue with Groupon from August 2018

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The issue in GetHuman-clarklei's own words
My app has been saying :retry or cancel: for about a month when I try to click on one of my purchases. **I went to Osaka a few weeks ago and they would not honor it since I could not get to the view vouture redeem number.**I want to cancel all of them. It won't let me... however it would not let me cancel any of them because I could not get in. I have been trying the Groupon phone number for weeks, but no one answers.**This is a Groupon tech problem so they need to cancel them, or cancel and they pay the fees to merchants for what I paid, then cancel them. **I am not threatening , but i will contact the bbb if this is not handled asap. Groupon could not be reached in any sort of way to cancel on time. Therefore the bbb would look into it with Groupon.
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Groupon

Customer service issue
Reported by GetHuman-clarklei
Aug 9th, 2018 - a yr ago
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Timeline
GetHuman-clarklei started working on this issue
Aug 9th, 2018 4:45pm
GetHuman-clarklei indicated the issue is not fixed yet.
Aug 10th, 2018 1:04am
GetHuman-clarklei indicated the issue is not fixed yet.
Aug 10th, 2018 1:04am
GetHuman-clarklei indicated the issue is not fixed yet.
Aug 14th, 2018 12:02am