Hi Groupon,*This was unfortunately my very first experience using groupon. I had a cred...

GetHuman971298's customer service issue with Groupon from August 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman971298's own words
Hi Groupon,*This was unfortunately my very first experience using groupon. I had a credit that had to be used or else I would lose it so I purchased * tickets for Just for Laughs at Casa Loma on August *th. We arrived at the event on time however were told that there was no seating left inside the event so we would be seated outside. This wasn't clearly indicated upon purchasing the ticket that there was limited capacity to actually be admitted into the event space and that it was first come first serve. In addition, it was pouring rain and we were to be seated at tables that didn't have umbrellas or any sort of coverage. Some tables were given umbrellas however they then blocked visibility of the projection screen, which was our only opportunity to view the performance at this point. We left before the show even started, soaking wet and completely disappointed. I would appreciate a refund as this was a complete waste of our time and money. **Thank you.
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Groupon

Customer service issue
Reported by GetHuman971298
Aug 9th, 2018 - 8 mons ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 44288 others
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Timeline
GetHuman971298 started working on this issue
Aug 9th, 2018 3:59pm
GetHuman971298 indicated the issue is not fixed yet.
Aug 9th, 2018 7:38pm
GetHuman971298 indicated the issue is not fixed yet.
Aug 9th, 2018 7:44pm
GetHuman971298 indicated the issue is not fixed yet.
Aug 10th, 2018 5:42pm
GetHuman971298 indicated the issue is not fixed yet.
Aug 12th, 2018 4:45pm