I bought a groupon for Dance Fitness Collaboration in Worcester, Ma. on August...

GetHuman970575's customer service issue with Groupon from August 2018

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Help with my Groupon issue
GetHuman970575's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman970575 will want to follow the link below to head to their help center. We will check on GetHuman970575 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman970575's own words
I bought a groupon for Dance Fitness Collaboration in Worcester, Ma. on August *, ****. The company said I cant use it because I was a memnber already. The groupon is only for new members. I was not aware of policy.* Please refund my money. **Thank you.
GetHuman970575 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman970575
Aug 9th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 11 customers so far
Similar issue to 44221 others
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Items needed
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Timeline
GetHuman970575 started working on this issue
Aug 9th, 2018 1:42pm
GetHuman970575 indicated the issue is not fixed yet.
Aug 9th, 2018 4:07pm
GetHuman970575 indicated the issue is not fixed yet.
Aug 9th, 2018 4:08pm
GetHuman970575 indicated the issue is not fixed yet.
Aug 10th, 2018 1:51am
GetHuman970575 shared this issue with others over email
Aug 10th, 2018 1:52am
GetHuman970575 shared this issue with friends on Facebook
Aug 10th, 2018 1:54am
GetHuman970575 shared this issue with followers on Twitter
Aug 10th, 2018 1:54am
GetHuman970575 indicated the issue is not fixed yet.
Aug 10th, 2018 2:53pm
GetHuman970575 indicated the issue is not fixed yet.
Aug 10th, 2018 2:55pm
GetHuman970575 indicated the issue is not fixed yet.
Aug 10th, 2018 2:56pm
GetHuman970575 indicated the issue is not fixed yet.
Aug 13th, 2018 1:38am
GetHuman970575 shared this issue with others over email
Aug 13th, 2018 1:40am