I purchased the go card San Francisco’s * day passed for * adults but it never went thr...

GetHuman-penwarat's customer service issue with Groupon from August 2018

4 views
 | 
44139 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-penwarat's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-penwarat's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-penwarat will want to follow the link below to head to their help center. We will check on GetHuman-penwarat later to make sure it's all set or try to help escalate.
The issue in GetHuman-penwarat's own words
I purchased the go card San Francisco’s * day passed for * adults but it never went through. It still pending and I needed it for tomorrow. I bought one for my child and it went through right away. Now, I am trying to cancel both and i don’t see any different. I tried to purchased it one more time for only * day pass for an adult and it appeared the same issue. I needed all my money back and I will go on the other site to buy it.
GetHuman-penwarat did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-penwarat fixed the problem
We are waiting for GetHuman-penwarat to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-penwarat fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-penwarat
Aug 9th, 2018 - 7 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 44139 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-penwarat started working on this issue
Aug 9th, 2018 3:28am