Hi, my computer must have not been working correctly, because when I tried to order a N...
GetHuman969088's customer service issue with Groupon from August 2018
Help with my Groupon issue
GetHuman969088's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman969088 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman969088 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman969088's own words
Hi, my computer must have not been working correctly, because when I tried to order a Niagara Falls Night Sight tour, I could not place the order. However, all of sudden it worked. But now I have two night tours, when I only need one tour. Please help.**Here is the information:*One order*The Groupon order number for your purchase on August *, **** is ****-******-******. Your Reservation ID with See Sight Tours is *********. I have tried to delete this one, but no luck. **The other order information:*The Groupon order number for your purchase on August *, **** is ****-******-******. Your Reservation ID with See Sight Tours is ***********Can you please, please help? I tried your tech services, but I still see two Sight Tours. Please help. Sorry for the inconvenience, but I sure would appreciate help. I cannot afford to pay for two orders,.when I need only one. If I could just keep the second one listed, that would be great. If not, I guess delete both Sight Tour orders. Thanks so much!! I really appreciate it. Thank you, thank you.
GetHuman969088 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman969088 fixed the problem
We are waiting for GetHuman969088 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.