Hi, my computer must have not been working correctly, because when I tried to order a N...

GetHuman969088's customer service issue with Groupon from August 2018

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Help with my Groupon issue
GetHuman969088's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman969088 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman969088 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman969088's own words
Hi, my computer must have not been working correctly, because when I tried to order a Niagara Falls Night Sight tour, I could not place the order. However, all of sudden it worked. But now I have two night tours, when I only need one tour. Please help.**Here is the information:*One order*The Groupon order number for your purchase on August *, **** is ****-******-******. Your Reservation ID with See Sight Tours is *********. I have tried to delete this one, but no luck. **The other order information:*The Groupon order number for your purchase on August *, **** is ****-******-******. Your Reservation ID with See Sight Tours is ***********Can you please, please help? I tried your tech services, but I still see two Sight Tours. Please help. Sorry for the inconvenience, but I sure would appreciate help. I cannot afford to pay for two orders,.when I need only one. If I could just keep the second one listed, that would be great. If not, I guess delete both Sight Tour orders. Thanks so much!! I really appreciate it. Thank you, thank you.
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Groupon

Customer service issue
Reported by GetHuman969088
Aug 9th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 44103 others
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Timeline
GetHuman969088 started working on this issue
Aug 9th, 2018 12:49am
GetHuman969088 confirmed the issue is fixed. Hooray!
Aug 10th, 2018 2:11am