I have a Groupon for cozymaid cleaning services but I cannot open the customer dashboar...

GetHuman969072's customer service issue with Groupon from August 2018

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Help with my Groupon issue
GetHuman969072's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman969072 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman969072 can let us know if they help or not.
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The issue in GetHuman969072's own words
I have a Groupon for cozymaid cleaning services but I cannot open the customer dashboard to indicate that I do not want ongoing cleaning services, that I just want to use the groupon for the One * hour cleaning session. I was charged for additional cleaning services even after I wrote an email saying I couldn't access the dashboard and I was cancelling the automatic *x*month cleaning sessions. I am very frustrated with the difficulty I am having with the faulty cozymaid website and I have gotten no help from them after emailing them
GetHuman969072 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman969072
Aug 9th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 44101 others
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman969072 started working on this issue
Aug 9th, 2018 12:45am
GetHuman969072 indicated the issue is not fixed yet.
Aug 9th, 2018 4:09pm
GetHuman969072 indicated the issue is not fixed yet.
Aug 13th, 2018 12:28am