REQUEST: $**.** refund pertaining to Groupon's advertised service:" a service that was...

GetHuman-regenesi's customer service issue with Groupon from August 2018

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The issue in GetHuman-regenesi's own words
REQUEST: $**.** refund pertaining to Groupon's advertised service:" a service that was...*Your customer service issue with Groupon from August *****REQUEST: $**.** refund pertaining to Groupon's advertised service:" a service that was misrepresented given availability is significantly restricted and limited.***My Groupon purchase of $**.** for a skin-care service is tethered to significant restrictions that were unknown at the time of purchase * service available only one day a week (on Mondays), a day that I teach at university. Had I know of this restriction, purchase would never been made to begin with. **Dozens upon dozens of messages have subsequently been sent to Groupon's robats requesting a $**.** refund but messages are never adequately addressed as apparently no customer service exists? To date, Groupon 's robot has offered a $**.** (versus $**.** credit)! to be applied to a service that I did not purchase to start with?**The amount of time wasted - and - extensive efforts to resolve this long-standing, misadvertised service is completely out of sinc for the purchase of a service that includes significant restrictions and limitations.**It leaves me with no alternative but to file a complaint with the California Better Business Bureau.**Widely unimpressed!** *********LG-GJGR-SBH*-*XCN-**-G*I trust that Groupon will make this right and come up with a resolution that is fair.

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Groupon

Customer service issue
Reported by GetHuman-regenesi
Aug 8th, 2018 - 3 years ago
Fixed
Seen by 3 customers so far
Similar issue to 44030 others
0 customers following this
Items needed
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Timeline

GetHuman-regenesi started working on this issue
Aug 8th, 2018 9:47pm
GetHuman-regenesi indicated the issue is not fixed yet.
Aug 8th, 2018 9:47pm

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