I am new to Groupon in fact I've never actually used it I've only downloaded the app an...

GetHuman-valoree's customer service issue with Groupon from August 2018

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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-valoree's own words
I am new to Groupon in fact I've never actually used it I've only downloaded the app and looked at the fun things I would do if I had enough money the other day my husband and I decided we deserved a massage and I was going to book two appointments at a place called keeping in touch in Franklin Ohio.*I only went as far as saying I wanted to book two appointments and then I got busy with family showing up and I never finish the app or make an appointment and I never had the massages Social Services were never rendered yet Fifth Third Bank has charged my card for *: ** dollar massages that I had not made appointments to and did not receive I would like to have Groupon and my bank Fifth Third reimburse the money that we're going to use for the massages back into his account thank you
GetHuman-valoree did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-valoree
Aug 8th, 2018 - 7 mons ago
I have an issue with Groupon too
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Timeline
GetHuman-valoree started working on this issue
Aug 8th, 2018 8:04pm