An expired Groupon I wanted to use went out of business. When I first got the Groupon I...

GetHuman967832's customer service issue with Groupon from August 2018

Help with my Groupon issue
The issue in GetHuman967832's own words
An expired Groupon I wanted to use went out of business. When I first got the Groupon I called and called and the lady blew me off and told me she was booked every time I called. Eventually I have up. Today I was on Groupon buying a GPN and thought even tho it was expired I’d try and see if I could get through and maybe use whatever value it had. The business is now closed. Customer service says they cannot help me. So I have no protection at Groupon? I pay and can’t get an appt, am told if it expired I can still use the value off the voucher but when I try to the business is closed, Groupon takes my money? That’s not how you do customers. I been using using Groupon a long time. Groupon has competition. I can go elsewhere. Money paid, not used, should be returned. It’s not like I won’t spend it again with you if you do me right!!
GetHuman967832 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman967832 fixed the problem
I selected the Call Me Button and they called me in ** minutes. They made an exception to their not at all clearly stated rule and gave me half my money back in the form of Groupon bucks which was satisfactory for me even though not completely fair.
Please help with my Groupon issue
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Groupon

Customer service issue
Reported by GetHuman967832
Aug 8th, 2018 - 8 mons ago
I have an issue with Groupon too
Fixed
GetHuman967832 shared how to fix
Seen by 3 customers so far
Similar issue to 43963 others
0 customers following this
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Timeline
GetHuman967832 started working on this issue
Aug 8th, 2018 7:42pm
GetHuman967832 confirmed the issue is fixed. Hooray!
Aug 8th, 2018 7:43pm
GetHuman967832 confirmed the issue is fixed. Hooray!
Aug 8th, 2018 9:13pm