The groupons I bought (that were never refunded) were not actually real considering whe...

GetHuman-webabby's customer service issue with Groupon from August 2018

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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-webabby's own words
The groupons I bought (that were never refunded) were not actually real considering when I tried to make a reservation, the number I called, listed on Your App, wasn’t to a real company. The person who answered said they were unaffiliated with Groupon. The lack of a fast and direct solution to this, after emailing you *,*** times and being told that the issue would be resolved in ** hours, is really disheartening. If you guys don’t assist me promptly, I guess I’ll just have to do a chargeback.
GetHuman-webabby did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman-webabby
Aug 8th, 2018 - 7 mons ago
I have an issue with Groupon too
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GetHuman-webabby started working on this issue
Aug 8th, 2018 6:44pm