I had a Groupon from Jessica's blessed hands. I made an appt and she knew my Groupon wo...

GetHuman-katenatl's customer service issue with Groupon from August 2018

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Help with my Groupon issue
GetHuman-katenatl's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-katenatl will want to follow the link below to head to their help center. We will check on GetHuman-katenatl later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-katenatl's own words
I had a Groupon from Jessica's blessed hands. I made an appt and she knew my Groupon would expire but she was booked until past that date. She said on the phone that she would still give me the Groupon. Well, that didn't happen. She was unwilling to even recognize the amount paid. And then as I left she screwed me over and put the Groupon as redeemed. I am very unhappy. I want a refund.
GetHuman-katenatl did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-katenatl
Aug 8th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
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Timeline
GetHuman-katenatl started working on this issue
Aug 8th, 2018 6:04pm
GetHuman-katenatl indicated the issue is not fixed yet.
Aug 10th, 2018 11:59pm
GetHuman-katenatl indicated the issue is not fixed yet.
Aug 11th, 2018 8:31pm
GetHuman-katenatl indicated the issue is not fixed yet.
Aug 11th, 2018 9:02pm
GetHuman-katenatl indicated the issue is not fixed yet.
Aug 11th, 2018 9:16pm