Hello Groupon,*On Friday the **th, I bought the McMow glass blowing class for two. I wa...

GetHuman-stabrosk's customer service issue with Groupon from August 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-stabrosk's own words
Hello Groupon,*On Friday the **th, I bought the McMow glass blowing class for two. I was excited to do this for my mom's birthday, as she is flying down from PA to West Palm from August **-**. I was looking for a calendar on McMow's website and groupon page to see their availability for the class, and did not find anything. So I emailed McMow for their calendar. I didn't hear back for a few hours, and I didn't want to miss the sale, so I bought it anyway hoping they would have classes on the **th or **th. Later that night, I received an email saying that they only offer an intermediate class the days we wanted to visit McMow. Im bummed because the schedule was not clearly advertised and I bought two of these deals (for * total people). If you would please help me in receiving a refund, that would be great. McMow does not know how to assist with a refund with Groupon.*Thank you, *Shelby
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Groupon

Customer service issue
Reported by GetHuman-stabrosk
Aug 1st, 2018 - 9 mons ago
I have an issue with Groupon too
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Seen by 6 customers so far
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GetHuman-stabrosk started working on this issue
Aug 1st, 2018 8:09pm
GetHuman-stabrosk indicated the issue is not fixed yet.
Aug 1st, 2018 10:31pm