Hello Groupon,*On Friday the **th, I bought the McMow glass blowing class for two. I wa...

GetHuman-stabrosk's customer service issue with Groupon from August 2018

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The issue in GetHuman-stabrosk's own words
Hello Groupon,*On Friday the **th, I bought the McMow glass blowing class for two. I was excited to do this for my mom's birthday, as she is flying down from PA to West Palm from August **-**. I was looking for a calendar on McMow's website and groupon page to see their availability for the class, and did not find anything. So I emailed McMow for their calendar. I didn't hear back for a few hours, and I didn't want to miss the sale, so I bought it anyway hoping they would have classes on the **th or **th. Later that night, I received an email saying that they only offer an intermediate class the days we wanted to visit McMow. Im bummed because the schedule was not clearly advertised and I bought two of these deals (for * total people). If you would please help me in receiving a refund, that would be great. McMow does not know how to assist with a refund with Groupon.*Thank you, *Shelby
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Customer service issue
Reported by GetHuman-stabrosk
Aug 1st, 2018 - 9 mons ago
I have an issue with Groupon too
Seen by 6 customers so far
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GetHuman-stabrosk started working on this issue
Aug 1st, 2018 8:09pm
GetHuman-stabrosk indicated the issue is not fixed yet.
Aug 1st, 2018 10:31pm