I want to trade in the groupons on my groupon and it’s not giving me the option the one...

GetHuman-nashiran's customer service issue with Groupon from August 2018

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Help with my Groupon issue
GetHuman-nashiran's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nashiran will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-nashiran can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-nashiran's own words
I want to trade in the groupons on my groupon and it’s not giving me the option the one I purchased for Las Vegas I won’t be able to use because I got it to use over my bday weekend but I had a death in my family and could not go and the other one I purchased I am unable to contact the vendor they will not answer to set an appointment
GetHuman-nashiran did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-nashiran
Aug 1st, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 37 customers so far
Similar issue to 40797 others
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Timeline
GetHuman-nashiran started working on this issue
Aug 1st, 2018 6:08pm
GetHuman-nashiran indicated the issue is not fixed yet.
Aug 1st, 2018 7:09pm
GetHuman-nashiran indicated the issue is not fixed yet.
Aug 1st, 2018 7:28pm