My name is Randy Finch I bought * tickets to schlitterbahn water park in Kansas City th...

GetHuman-finchrl's customer service issue with Groupon from July 2018

Help with my Groupon issue
The issue in GetHuman-finchrl's own words
My name is Randy Finch I bought * tickets to schlitterbahn water park in Kansas City through your site. Upon arrival half the park is closed and they were going to give me a refund but said I had to go through Groupon where I got them from. My email address is *****@***.com my phone number is ***-***-****. They said you would be able to issue the refund as I am not happy with the park and will never be coming back here and will be posting negative reviews all over their websites and google reviews. I came * hours for this park.
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Groupon

Customer service issue
Reported by GetHuman-finchrl
Jul 31st, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 40347 others
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Timeline
GetHuman-finchrl started working on this issue
Jul 31st, 2018 6:07pm
GetHuman-finchrl indicated the issue is not fixed yet.
Jul 31st, 2018 8:33pm
GetHuman-finchrl indicated the issue is not fixed yet.
Aug 1st, 2018 2:05am