My name is Angela Tirabasso. I purchased a Groupon for a facial a couple months ago. Wh...

GetHuman-amtiraba's customer service issue with Groupon from July 2018

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My name is Angela Tirabasso. I purchased a Groupon for a facial a couple months ago. When going to look at my Groupon to contact the person to make an appointment I see that my Groupon is only good for ** days which I don't feel like is typically my experience when purchasing in the past. As soon as I realized I had just over a month left, I contacted her immediately. To my dismay, she says she has no appointments available until late August, early September. That doesn't work because my Groupon expires August *th. She said the only way for me to get it extended was to contact Groupon myself and ask to have it extended. I'd like to have an extension until the end of August so I don't lose out on all that money. If I'm not able to have an extension, perhaps I can just cancel this order and get a credit towards another Groupon since her schedule is extremely limited and inflexible. The Order number is *********
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Customer service issue
Reported by GetHuman-amtiraba
Jul 31st, 2018 - 9 mons ago
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GetHuman-amtiraba started working on this issue
Jul 31st, 2018 12:05am
GetHuman-amtiraba confirmed the issue is fixed. Hooray!
Aug 1st, 2018 1:11am