I ordered & paid for an air conditioner from groupon on the **th of july order...

GetHuman-dancellm's customer service issue with Groupon from July 2018

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GetHuman-dancellm's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dancellm will want to follow the link below to head to their help center. We will check on GetHuman-dancellm later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-dancellm's own words
I ordered & paid for an air conditioner from groupon on the **th of july order * ********** I still haven t received product stuck in transit at fedex facility in independence kentucky tracking * is ************ please advise .I would like to Cancell order.ive spent numerous hours on phone with fedex to no avail .they want shipper to contact fedex to make a claim .
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Groupon

Customer service issue
Reported by GetHuman-dancellm
Jul 30th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 15 customers so far
Similar issue to 40110 others
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Timeline
GetHuman-dancellm started working on this issue
Jul 30th, 2018 11:10pm
GetHuman-dancellm shared this issue with your circles on Google+
Jul 30th, 2018 11:11pm
GetHuman-dancellm indicated the issue is not fixed yet.
Jul 31st, 2018 2:30pm
GetHuman-dancellm indicated the issue is not fixed yet.
Jul 31st, 2018 2:43pm