I placed an order (GG-B*RG-***S-*GGH-JN*N)on ******** for a Fitbit Charge HR *to be giv...

GetHuman-tommienb's customer service issue with Groupon from July 2018

Help with my Groupon issue
The issue in GetHuman-tommienb's own words
I placed an order (GG-B*RG-***S-*GGH-JN*N)on ******** for a Fitbit Charge HR *to be given as a fathers day gift). My husband using it for * *** months and not working properly (charge only lasts less than * hours). Contacted Fitbit to get help and they said warranty not good if purchased thru Groupon. What help can you offer? Refund?! or at least provide name of company that sold product thru Groupon VERY DISAPPOINTED!!!!
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Groupon

Customer service issue
Reported by GetHuman-tommienb
Jul 30th, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 39974 others
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Timeline
GetHuman-tommienb started working on this issue
Jul 30th, 2018 7:34pm
GetHuman-tommienb indicated the issue is not fixed yet.
Jul 31st, 2018 10:04pm
GetHuman-tommienb indicated the issue is not fixed yet.
Aug 2nd, 2018 10:26pm
GetHuman-tommienb indicated the issue is not fixed yet.
Aug 3rd, 2018 12:49pm