I contacted Groupon several weeks ago regarding the voucher that I bought for Denver Im...

GetHuman-marybgri's customer service issue with Groupon from July 2018

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The issue in GetHuman-marybgri's own words
I contacted Groupon several weeks ago regarding the voucher that I bought for Denver Improv. When I called to reserve a show I was told that the vouchers could not be used at "special event". Everything scheduled on their calendar is a special event. I was also told when I called that this is not Improv, but just shows. I was told that a manager would check back with me and that never happened. I wouldn't have bought the voucher if I knew it was not for Improv. I also wouldn't have bought it if I knew it couldn't be used at the company, since all of their events are special events. I was told when I contacted Groupon someone would be in touch with me. I have not received any email about this matter.
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Customer service issue
Reported by GetHuman-marybgri
Jul 30th, 2018 - 9 mons ago
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GetHuman-marybgri started working on this issue
Jul 30th, 2018 2:45pm