NOT fixed!!!!! Does a human ever read these!!!!

GetHuman-maraqui's customer service issue with Groupon from July 2018

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Help with my Groupon issue
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The issue in GetHuman-maraqui's own words
Find out how to get MY order, you sent me someone else’s order! Invoice is in different name and is wrong product! ... You sent me an order meant for someone else, the name on invoice is not mine. I ordered something different
No human to talk to and poor online customer service. No way to get any satisfaction!
I want what I ordered!
I’ve use Groupon for several yrs
Tried several times to go through the customer service portal. It is totally NOT helpful. It keeps saying this was fixed but it HAS not been fixed!!!!
I have an issue with Groupon too
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Groupon

Bike shorts, multi colors
Customer service issue
Reported by GetHuman-maraqui
Jul 28th, 2018 - 10 mons ago
I have an issue with Groupon too
Fixed
Seen by 11 customers so far
Similar issue to 39471 others
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-maraqui started working on this issue
Jul 28th, 2018 11:50pm
GetHuman-maraqui indicated the issue is not fixed yet.
Jul 29th, 2018 12:53am
GetHuman-maraqui indicated the issue is not fixed yet.
Jul 29th, 2018 12:53am
GetHuman-maraqui indicated the issue is not fixed yet.
Jul 29th, 2018 12:58am
GetHuman-maraqui indicated the issue is not fixed yet.
Jul 29th, 2018 12:58am
GetHuman-maraqui indicated the issue is not fixed yet.
Jul 30th, 2018 1:51am
GetHuman-maraqui indicated the issue is not fixed yet.
Jul 30th, 2018 1:51am
GetHuman-maraqui indicated the issue is not fixed yet.
Jul 30th, 2018 1:52am