Krispi clean services really screwed up my day. First off, the cleaner was supposed to...

GetHuman926097's customer service issue with Groupon from July 2018

2 views
 | 
39364 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman926097's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman926097's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman926097 will want to follow the link below to head to their help center. We will check on GetHuman926097 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman926097's own words
Krispi clean services really screwed up my day. First off, the cleaner was supposed to come **pm. I called several times and didn’t get someone to pick up until **. I told the lady I need a cleaner before *pm because I have to be somewhere after. She said ok no problem we will get you someone. I gave her my phone number to give the cleaner. **pm rolls around, and still no phone call or show up. I don’t get a phone call until *:** from the cleaner saying she’s * minutes away. By that time, I left for work. The cleaning service was confirmed for **am- and I didn’t hear back until *:*O. That’s THREE hours later!!! And the woman was super rude to me on the phone and made it out to be like I screwed HER over. Then she hung up. Sooo unprofessional. *I called in late to work for nothing. This really stinks. I am very upset. I ended up cleaning my room myself and hurt my back and am in pain. I purposely ordered a cleaner because I am having company over tonight and have a back problem. *I would like a full refund and something more for my time wasted and effort I had to do myself. I am really really upset and frustrated. **Thank you, Melissa
GetHuman926097 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman926097 fixed the problem
We are waiting for GetHuman926097 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman926097 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman926097
Jul 28th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 39364 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman926097 started working on this issue
Jul 28th, 2018 6:04pm