Krispi clean services really screwed up my day. First off, the cleaner was supposed to...

GetHuman926097's customer service issue with Groupon from July 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman926097 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman926097 can let us know if they help or not.
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The issue in GetHuman926097's own words
Krispi clean services really screwed up my day. First off, the cleaner was supposed to come **pm. I called several times and didn’t get someone to pick up until **. I told the lady I need a cleaner before *pm because I have to be somewhere after. She said ok no problem we will get you someone. I gave her my phone number to give the cleaner. **pm rolls around, and still no phone call or show up. I don’t get a phone call until *:** from the cleaner saying she’s * minutes away. By that time, I left for work. The cleaning service was confirmed for **am- and I didn’t hear back until *:*O. That’s THREE hours later!!! And the woman was super rude to me on the phone and made it out to be like I screwed HER over. Then she hung up. Sooo unprofessional. *I called in late to work for nothing. This really stinks. I am very upset. I ended up cleaning my room myself and hurt my back and am in pain. I purposely ordered a cleaner because I am having company over tonight and have a back problem. *I would like a full refund and something more for my time wasted and effort I had to do myself. I am really really upset and frustrated. **Thank you, Melissa

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Groupon

Customer service issue
Reported by GetHuman926097
Jul 28th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 39364 others
0 customers following this
Items needed
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Timeline

GetHuman926097 started working on this issue
Jul 28th, 2018 6:04pm

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