Krispi clean services really screwed up my day. First off, the cleaner was supposed to...
GetHuman926097's customer service issue with Groupon from July 2018
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The issue in GetHuman926097's own words
Krispi clean services really screwed up my day. First off, the cleaner was supposed to come **pm. I called several times and didn’t get someone to pick up until **. I told the lady I need a cleaner before *pm because I have to be somewhere after. She said ok no problem we will get you someone. I gave her my phone number to give the cleaner. **pm rolls around, and still no phone call or show up. I don’t get a phone call until *:** from the cleaner saying she’s * minutes away. By that time, I left for work. The cleaning service was confirmed for **am- and I didn’t hear back until *:*O. That’s THREE hours later!!! And the woman was super rude to me on the phone and made it out to be like I screwed HER over. Then she hung up. Sooo unprofessional. *I called in late to work for nothing. This really stinks. I am very upset. I ended up cleaning my room myself and hurt my back and am in pain. I purposely ordered a cleaner because I am having company over tonight and have a back problem. *I would like a full refund and something more for my time wasted and effort I had to do myself. I am really really upset and frustrated. **Thank you, Melissa
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