I was trying to purchase tickets to the calera and Shelby train ride but was interrupte...

GetHuman-trophysh's customer service issue with Groupon from July 2018

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-trophysh's own words
I was trying to purchase tickets to the calera and Shelby train ride but was interrupted a few times before I could finish. When i finally got time to do the order it would not give me my promo code cause it said i had used it up but i hadn't even placed my order yet. I have * orders showing pending that i had backed out of before i could finish. I need to wipe the slate clean where I can start over with this order and use my promo.
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Groupon

Customer service issue
Reported by GetHuman-trophysh
Jul 28th, 2018 - 10 mons ago
I have an issue with Groupon too
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Timeline
GetHuman-trophysh started working on this issue
Jul 28th, 2018 1:57am