Twice now I’ve ordered shirts and the second time they only got one of the three shirts...
GetHuman-trck_dri's customer service issue with Groupon from July 2018
Help with my Groupon issue
First: share to improve GetHuman-trck_dri's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-trck_dri's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-trck_dri will want to follow the link below to head to their help center. We will check on GetHuman-trck_dri later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-trck_dri may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-trck_dri's own words
Trying to purchase solid color *****! Simple..... right? ... Twice now I’ve ordered shirts and the second time they only got one of the three shirts right! *Why is it so hard to read an order? If I order shirts in a solid color why ship pin stripe or plaid? How do I resolve this?
It’s the second time in a row.
Send the correct order the first time.
I’m new and only expect to receive what I order.
Can’t reach their chat or cust service. The site under contact cust service brings me straight back to my order!
I have an issue with Groupon too
How GetHuman-trck_dri fixed the problem
We are waiting for GetHuman-trck_dri to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.