I placed an order for a Groupon voucher for Botox through Beverly Hills Rejuvenation Ce...
GetHuman-zriddle's customer service issue with Groupon from July 2018
Help with my Groupon issue
GetHuman-zriddle's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-zriddle will want to follow the link below to head to their help center. We will check on GetHuman-zriddle later to make sure it's all set or try to help escalate.
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-zriddle's own words
I placed an order for a Groupon voucher for Botox through Beverly Hills Rejuvenation Center. I had not been in over a year, so thought I had read that I could use a groupon again. However, I misread, and after speaking with them they told me that since I have used a Groupon before, I cannot use one again. They did tell me that I should be able to get a refund from Groupon. I'm wondering if this is at all possible?
GetHuman-zriddle did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-zriddle fixed the problem
We are waiting for GetHuman-zriddle to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.