I placed an order for a Groupon voucher for Botox through Beverly Hills Rejuvenation Ce...

GetHuman-zriddle's customer service issue with Groupon from July 2018

5 views
 | 
39106 similar
 | 
0 following
Help with my Groupon issue
GetHuman-zriddle's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-zriddle will want to follow the link below to head to their help center. We will check on GetHuman-zriddle later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-zriddle's own words
I placed an order for a Groupon voucher for Botox through Beverly Hills Rejuvenation Center. I had not been in over a year, so thought I had read that I could use a groupon again. However, I misread, and after speaking with them they told me that since I have used a Groupon before, I cannot use one again. They did tell me that I should be able to get a refund from Groupon. I'm wondering if this is at all possible?
GetHuman-zriddle did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-zriddle fixed the problem
We are waiting for GetHuman-zriddle to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-zriddle fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-zriddle
Jul 27th, 2018 - 10 mons ago
I have an issue with Groupon too
Fixed
Seen by 5 customers so far
Similar issue to 39106 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-zriddle started working on this issue
Jul 27th, 2018 8:21pm
GetHuman-zriddle confirmed the issue is fixed. Hooray!
Jul 30th, 2018 10:18pm
GetHuman-zriddle confirmed the issue is fixed. Hooray!
Jul 31st, 2018 12:33am