There’s * issues from the same purchase. I bought a Groupon for the Demi Lovato concer...

GetHuman-laurengu's customer service issue with Groupon from July 2018

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There’s * issues from the same purchase. I bought a Groupon for the Demi Lovato concert on AC beach yesterday. The first issue is that my concert ticket says it was refunded, but the charge isn’t pending. It’s a long story because the Demi Lovato concert that was supposed to be yesterday was not technically cancelled- they made it into a free concert with two opening acts, and they said that we could go to the chainsmokers concert for free on Sunday. But now that the concert date has passed, which was yesterday, my voucher no longer shows up in order for me to get into the concert on Sunday for free. At this point, I don’t want my money back for the concert from yesterday, I want to make sure that I can get into the chainsmokers concert on Sunday. So I need to figure out what’s going on, and how I can do that.
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Groupon

Customer service issue
Reported by GetHuman-laurengu
Jul 27th, 2018 - 10 mons ago
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GetHuman-laurengu started working on this issue
Jul 27th, 2018 12:08pm