I purchased a groupon back in April for a haircut and style* however, the stylist infor...

GetHuman919943's customer service issue with Groupon from July 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman919943's own words
I purchased a groupon back in April for a haircut and style* however, the stylist informed me via text back then that she only cut hair above the shoulders. I decided to gifted it to my mother instead before it expires and I contacted her again. She was pretty rude and pretty much told me to just go through groupon to get a refund. I want a refund not an exchange of services. I personally think groupon needs to do a better job of screening business. It is really hit or miss in the haircut department. Many of the stylists are responsible or reliable.
GetHuman919943 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman919943
Jul 26th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 6 customers so far
Similar issue to 38678 others
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Timeline
GetHuman919943 started working on this issue
Jul 26th, 2018 7:03pm