We ordered Noahs ark waterpark tickets to be used on ******* but could not get to the...

GetHuman919902's customer service issue with Groupon from July 2018

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The issue in GetHuman919902's own words
We ordered Noahs ark waterpark tickets to be used on ******* but could not get to the app.on my phone and their was no conformation number e-mailed to me. That was quit unexpected and we drove * and a half hours to get to the park so we had no other choice but to pay full price to enter. This was the first time we tried to use groupon so I don' know if we did something wrong but the bottom line is we will not be going back to Noahs Ark because of the distance and the grandkids will not be visiting again before the end of summer. Could you please refund the ***.** to my account. Sincerely Linda Buschman
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Groupon

Customer service issue
Reported by GetHuman919902
Jul 26th, 2018 - 10 mons ago
I have an issue with Groupon too
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Seen by 5 customers so far
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Timeline
GetHuman919902 started working on this issue
Jul 26th, 2018 6:51pm
GetHuman919902 indicated the issue is not fixed yet.
Jul 30th, 2018 11:09pm
GetHuman919902 indicated the issue is not fixed yet.
Jul 30th, 2018 11:13pm
GetHuman919902 indicated the issue is not fixed yet.
Jul 30th, 2018 11:14pm