Would like my money returned back on my card. I never stayed just inspected the room and was very disappointed

GetHuman917774's customer service issue with Groupon from July 2018

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Help with my Groupon issue
GetHuman917774's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman917774 will want to follow the link below to head to their help center. We will check on GetHuman917774 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman917774's own words
Book a hotel through them ... The hotel that we booked is not at all to my expectations that i seen online. I would like to book at another hotel here at the Raddison and pay the difference on the payment i made at the Ramada Inn?
I had to spend more money at another hotel.
Refund
I use and recommend this site to everyone
Asking that night if I could use it towards another hotel that night
I have an issue with Groupon too
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Groupon

Groupon
Customer service issue
Reported by GetHuman917774
Jul 26th, 2018 - 10 mons ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 38402 others
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Timeline
GetHuman917774 started working on this issue
Jul 26th, 2018 1:17am
GetHuman917774 indicated the issue is not fixed yet.
Jul 26th, 2018 4:03am
GetHuman917774 indicated the issue is not fixed yet.
Jul 26th, 2018 4:04am
GetHuman917774 indicated the issue is not fixed yet.
Jul 29th, 2018 10:25pm
GetHuman917774 indicated the issue is not fixed yet.
Jul 29th, 2018 10:29pm
GetHuman917774 indicated the issue is not fixed yet.
Jul 29th, 2018 10:31pm