Hello, My name marissa Williams and I had purchased a groupon for a * hour paddle boar...

GetHuman917725's customer service issue with Groupon from July 2018

1 view
38399 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman917725's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman917725's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman917725 will want to follow the link below to head to their help center. We will check on GetHuman917725 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman917725 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman917725's own words
Hello, My name marissa Williams and I had purchased a groupon for a * hour paddle boarding session for * people at Chatfield reservoir- colorado watersports. My friend and I went to Chatfield to try and use it and the people were very rude to us and explained that there is only certain hours of the day to use the groupon. They didn't have any extra slots available for that same day so they suggested we come back another day. We didn't want to go back because they were so rude to us. They had somehow redeemed the offer about a week later and I didn't even use the groupon. I don't want to deal with this company again as they were rude to me and I would like a refund for the groupon.
GetHuman917725 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman917725 fixed the problem
We are waiting for GetHuman917725 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman917725 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman917725
Jul 26th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 38399 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman917725 started working on this issue
Jul 26th, 2018 12:56am