Hello, My name marissa Williams and I had purchased a groupon for a * hour paddle boar...
GetHuman917725's customer service issue with Groupon from July 2018
Help with my Groupon issue
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman917725's own words
Hello, My name marissa Williams and I had purchased a groupon for a * hour paddle boarding session for * people at Chatfield reservoir- colorado watersports. My friend and I went to Chatfield to try and use it and the people were very rude to us and explained that there is only certain hours of the day to use the groupon. They didn't have any extra slots available for that same day so they suggested we come back another day. We didn't want to go back because they were so rude to us. They had somehow redeemed the offer about a week later and I didn't even use the groupon. I don't want to deal with this company again as they were rude to me and I would like a refund for the groupon.
GetHuman917725 did not yet indicate what Groupon should do to make this right.
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