My boyfriend ordered show tickets for Vegas on groupon and when I called the box office...

GetHuman917440's customer service issue with Groupon from July 2018

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The issue in GetHuman917440's own words
My boyfriend ordered show tickets for Vegas on groupon and when I called the box office in Vegas to redeem my tickets, they told me the show was sold out.( within * min. I ordered tickets and called the box office.) We are leaving Vegas tomorrow morning and there is no other show time we can attend. I would like a refund for not being able to attend the show because it was sold out. I use groupon frequently for vacations and other items, I am a college student and these tickets costed $***, please let me know if you are able to refund me, I would greatly appreciate it.
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Customer service issue
Reported by GetHuman917440
Jul 25th, 2018 - 10 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
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GetHuman917440 started working on this issue
Jul 25th, 2018 11:19pm