Hi , I have recently purchased a groupon Order *********** on July *st , ****. I have s...

GetHuman-alawes's customer service issue with Groupon from July 2018

1 view
 | 
38262 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-alawes's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-alawes's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-alawes will want to follow the link below to head to their help center. We will check on GetHuman-alawes later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-alawes may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-alawes's own words
Hi , I have recently purchased a groupon Order *********** on July *st , ****. I have since then found out the issuing company has gone out of business long before I purchased it. But yet they still have a groupon on the app taking peoples money. I find that extremely unfair towards myself and others. I would like a refund for this transaction because of this deception. I would not mind a credit towards my groupon account for the purchased amount. But if thats not possible I would like a refund to the card on file on my groupon account**I also have another groupon that I want a full refund straight to my bank account on, that I have filed past grievances for a few months ago but I was never responded too. That groupon is Order * *********. I am nowhere in that area. Will not be in that area and was rebuffed from even using the groupon from that company* and I was threatened with bodily harm and racial slurs from several people for being in the area. I have no idea if they were with the company but as a black man I fear for my safety. I would love to just receive what i paid for this ill venture.
GetHuman-alawes did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-alawes fixed the problem
We are waiting for GetHuman-alawes to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-alawes fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-alawes
Jul 25th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 38262 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-alawes started working on this issue
Jul 25th, 2018 6:49pm