order number ***-***-**** made several appointments they never came out I need a Monday...

GetHuman-diannego's customer service issue with Groupon from July 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-diannego's own words
Get refund for these two companies ... order number ***-***-**** made several appointments they never came out I need a Monday apartment they wanted to give me Wednesday I'm not at home on Wednesday I would like a refund Master Doug order number ***** ***** spoke with Steve I want a refund they couldn't come out on the day I need it either
especially frustrating because they kept giving me a Wednesday appointment I work on Wednesdays I'm off on Monday I'm off every Monday
I just want a full refund from Victor duck $** and master duct cleaners but $**. Please if you refund my **$I will think about using Groupon again
I have been a customer for approximately one year I've used Groupon before had no problems this is making me not want to use Groupon anymore
Spoke with both companies Victor duck and master duck I really wanted the appointment but it's not working I don't trust them anymore
I have an issue with Groupon too
How GetHuman-diannego fixed the problem
I contact Groupon support told them the situation I chatted online with someone first they didn't want to give me credit because they told me that there was no refund on the item I purchased then I told them that if they didn't I would tell my friends my family and we would never ever do business with Groupon again and I will tell everybody that I know not to ever to use Groupon again so finally they told me that I could use the credit to a trade-in so I did
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Groupon

Vector duct And master duct cleaners
Customer service issue
Reported by GetHuman-diannego
Jul 24th, 2018 - 10 mons ago
I have an issue with Groupon too
Fixed
GetHuman-diannego shared how to fix
Seen by 7 customers so far
Similar issue to 37960 others
0 customers following this
Items needed
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Timeline
GetHuman-diannego started working on this issue
Jul 24th, 2018 11:21pm
GetHuman-diannego indicated the issue is not fixed yet.
Jul 25th, 2018 11:01pm
GetHuman-diannego indicated the issue is not fixed yet.
Jul 25th, 2018 11:14pm
GetHuman-diannego confirmed the issue is fixed. Hooray!
Jul 31st, 2018 8:06pm
GetHuman-diannego confirmed the issue is fixed. Hooray!
Jul 31st, 2018 9:46pm
GetHuman-diannego confirmed the issue is fixed. Hooray!
Aug 1st, 2018 12:16am