I purchased a groupon. I went to the business to redeem. They refused to redeem Group...

GetHuman912909's customer service issue with Groupon from July 2018

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Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman912909 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman912909 can let us know if they help or not.
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The issue in GetHuman912909's own words
I purchased a groupon. I went to the business to redeem. They refused to redeem Groupon because I had been a customer there years ago. The restrictions clearly said, could not be customer in past * months. It’s been over *-* years ago. They indicated that I should have called first. I read the restrictions. They should have been listed. Now I need a refund
GetHuman912909 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman912909
Jul 24th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 17 customers so far
Similar issue to 37810 others
0 customers following this
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman912909 started working on this issue
Jul 24th, 2018 6:44pm
GetHuman912909 indicated the issue is not fixed yet.
Jul 25th, 2018 8:41pm
GetHuman912909 indicated the issue is not fixed yet.
Jul 26th, 2018 12:59am
GetHuman912909 indicated the issue is not fixed yet.
Jul 27th, 2018 7:46pm
GetHuman912909 indicated the issue is not fixed yet.
Jul 27th, 2018 8:17pm