Two groupons were purchased on my account recently that I did not make. A Groupon for...
GetHuman-mjterand's customer service issue with Groupon from August 2018
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mjterand's own words
Two groupons were purchased on my account recently that I did not make. A Groupon for “point blank shooting range” was purchased on my account — the order number is ****-******-******. As well as one for “massage heights” order number ****-******-******. I recently changed my Groupon password and added my credit card number after receiving an email with a fraud alert. Unfortunately the fraud is still occurring as I did not make these purchases. Please let me know what the next steps are to getting refunded for these products.
GetHuman-mjterand did not yet indicate what Groupon should do to make this right.
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