I purchased * Groupons for my self and * for a friend for a ** min massage and a ** min...
GetHuman954393's customer service issue with Groupon from August 2018
Help with my Groupon issue
First: share to improve GetHuman954393's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman954393's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman954393 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman954393 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman954393 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman954393's own words
I purchased * Groupons for my self and * for a friend for a ** min massage and a ** min facial. There are no available appointments at these facilities while we are in town and therefore will not be able to redeem these Groupons. I will need refunds on the * Magnolia Massage and Reflexology ** min Swedish massages, and the * Rose Hill Wellness **-Minute Facial Collagen Induction Therapy treatments. Thank you in advance.
GetHuman954393 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman954393 fixed the problem
We are waiting for GetHuman954393 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.