I ordered queen size sheets and was sent king size sheets through Groupon. I contacted...
GetHuman-sisterfr's customer service issue with Groupon from July 2018
Help with my Groupon issue
First: share to improve GetHuman-sisterfr's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sisterfr's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sisterfr will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sisterfr can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-sisterfr may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-sisterfr's own words
I ordered queen size sheets and was sent king size sheets through Groupon. I contacted the third party seller and they told me they cannot exchange sheets for me, that I have to go through Groupon customer service. I have not heard anything back from Groupon. *Order number *********-*
GetHuman-sisterfr did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-sisterfr fixed the problem
We are waiting for GetHuman-sisterfr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.