I purchased a groupon for Tree Umph in Brooksville, FL. My groupon * LG**Y**-*kzc-c*LF...

GetHuman909093's customer service issue with Groupon from July 2018

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Help with my Groupon issue
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The issue in GetHuman909093's own words
It was two tickets for their Tree Top Adventures, and Zip lines. The directions said to finish the Groupon I had to make the exact reservations for a day and time. I went on line to do this and it said redeem groupon, and I thought that was the first step as we wanted to use them* the next day, *******. I clicked on redeem and was told they were already used. I called Tree Umph, and was told to contact Groupon. ... I purchased a groupon for Tree Umph in Brooksville, FL. My groupon * LG**Y**-*kzc-c*LF, Redemption Code QUMEMPSQ. This was for two tickets to TreeUmph for $**.**. When I got the day my Grandson and his friend could go I went on line to make a reservation, as the directions said to do. As I was trying to make the reservation it had a place to click on that the groupon was redeemed. I clicked on it becaue I thought that would take me to the place to make the reservation and we were going the next day. Then immediately it said your groupon has been used. I was not able to use the groupon, and would like to have you check into it so I would be able to take my grandson and friend for this event. Their phone number is ***-***-****, and my groupon tickets were for the Tree Umph in Brooksville. Let me know if you need more info. Thank you for your help.*Jeanette Milam
I had been waiting for my daughter to give me a date, and then clicked the wrong thing and they were gone. $**.** is a lot to just lose.
If you can verify I did not use the Groupon * LG-*Y**-*KCZ-C*LF-**R*,and issue another on for Tree Umph in Brooksville, I would be most grateful. All their information except the address is in my first email. Thanks, Jeanette Milam
I was a customer for a few years,, and then not for about a year and a half. This was my first attempt after joining again.
Tried to call them but they could not help as they don't see the Groupon until it is used. I also can't print, so I use my cell ph to redeem the coupon.
I have an issue with Groupon too
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Groupon

Customer service issue
Reported by GetHuman909093
Jul 23rd, 2018 - 10 mons ago
I have an issue with Groupon too
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Timeline
GetHuman909093 started working on this issue
Jul 23rd, 2018 6:12pm
GetHuman909093 indicated the issue is not fixed yet.
Jul 23rd, 2018 8:16pm
GetHuman909093 confirmed the issue is fixed. Hooray!
Jul 28th, 2018 11:12am